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[SPX Express] What happens if the delivery by SPX Express is unsuccessful?

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If SPX Express fails to deliver your order, a second delivery attempt will be made within 2–3 days. If both attempts fail, the parcel will be marked as Return to Sender (RTS).


⚠️ Note

 For non-COD orders, a refund will be processed once the parcel is returned to the seller. Learn more about RTS and refunds.


Common reasons for failed delivery:
• Incomplete or invalid address
• Inaccessible or closed location
• Late delivery time
• Buyer unavailable or uncontactable
• Buyer rescheduled or rejected delivery
• Uncontrollable events (e.g., natural disasters, epidemics)

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